Save time by gathering this information together before you apply:

If you do not have a Novo Nordisk Care Program benefit card, contact your Healthcare Professional. 

If you do not have a benefit card and require emergency access to the Program, please contact Novo Nordisk Care Program Customer Service at 1-833-595-1899 (Monday to Friday, 8am-8pm EST). 

If you are under the age of 18 or require assistance completing your application, you may delegate a guardian or representative to complete the application on your behalf.  

Household size:  The number of people within your household that are dependent upon and/or contribute to the gross household income.  Household size can extend to dependent children living outside the home where ongoing child support payments are legally required and/or to dependent children who live outside the home to attend school. 

Annual Gross Household Income:  The combined annual gross income for all members of the household.  This information can typically be found on your T4 tax statements.

Prior to applying to the Novo Nordisk Care Program, be advised that this program only provides support for patients with no access to private or public drug insurance.

Public insurance is provided by provincial / territory or federal governments.

Private insurance is typically provided by an employer but can also be purchased independently.

Patients will need to provide contact information for their prescribing Healthcare Professional.

Prefer to call

If you prefer to apply for the Novo Nordisk Care Program by telephone or have additional questions, call Novo Nordisk Care Program Customer Service at1-833-595-1899 (Monday to Friday, 8am-8pm EST).
Prefer to call

If you prefer to apply for the Novo Nordisk Care Program by telephone or have additional questions, call Novo Nordisk Care Program Customer Service at1-833-595-1899 (Monday to Friday, 8am-8pm EST).

If you have any questions about your eligibility to the Novo Nordisk Care Program or the products included in the program, visit the Frequently Asked Questions page or contact Novo Nordisk Care Program Customer Service at 1-833-595-1899 (Monday to Friday, 8am-8pm EST).